UNLSHD Return Policy

At UNLSHD, we strive to provide our customers with the best streetwear experience possible. If you’re not completely satisfied with your purchase, we’re here to help! Please read our return policy carefully to ensure a smooth return process.

Return Eligibility:

– Returns are accepted within 1 week (7 days) from the date of arrival.
– Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.
– Items marked as “on sale” are not eligible for return or exchange.

Return Process:

1. Initiate a Return: To start your return, please contact our customer service team at: info@unlshdofficial.com within 7 days of receiving your order.

Provide your order number and reason for the return.

2. Return Shipping: All return shipping costs are the responsibility of the sender.

We recommend using a traceable shipping service or purchasing shipping insurance for items over a certain value, as we cannot guarantee that we will receive your returned item.

3. Packing Your Return: Package the item securely in its original packaging.

Include a note with your order number and the reason for your return.

4. Send Your Return: Ship your return to the address provided by our customer service team.

Please retain your shipping receipt as proof of return.

Refund Process:

Once we receive and inspect your return, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase.

Please allow 30 business days for the refund to appear on your account, depending on your financial institution.

Exchanges:

At this time, we do not offer direct exchanges.

If you would like a different item, please return your purchase for a refund and place a new order for the desired item.

Contact Us:

If you have any questions or concerns regarding our return policy, please do not hesitate to reach out to our customer service team through the whatsapp link. We’re here to help!

Thank you for shopping with UNLSHD!

We appreciate your support and hope you love your purchase.